PRIVACY
Privacy at Trinity Crown
Effective date: August 22, 2026
Trinity Crown Canada Inc. respects the privacy of individuals who visit our public website, contact us about projects or procurement opportunities, or otherwise communicate with us in the course of our business.
This Privacy Policy explains, at a practical level, how Trinity Crown handles personal information associated with the public website and initial business communications. Private client environments, contracted systems, and Trinity Crown products may operate under additional privacy, security, access-control, retention, and contractual requirements appropriate to their purpose.
Information we may receive
When you choose to contact Trinity Crown, we may receive information such as your name, business contact information, organization, role, project or procurement details, correspondence, and other information you voluntarily provide.
The public website is intended primarily to provide information about Trinity Crown and allow prospective clients, partners, suppliers, and other organizations to contact us.
Trinity Crown does not currently deploy advertising trackers, behavioural-profiling scripts, or third-party analytics scripts on the public website.
Our website, email, security, and infrastructure service providers may necessarily process limited technical information required to operate, deliver, protect, or troubleshoot those services.
Why we use information
Information received through business inquiries may be used to understand and respond to a request, determine whether an opportunity is a potential fit, communicate with the sender, prepare proposals or related business material, coordinate authorized project discussions, protect our systems and communications, maintain appropriate business records, and meet applicable contractual or legal obligations.
We seek to limit collection and use to information reasonably required for the relevant business purpose.
Project and procurement inquiries
Initial inquiries may be reviewed and routed to the Trinity Crown personnel appropriate to the subject matter.
Where controlled AI-assisted tools are used to help organize, classify, summarize, or support the review of business information, they are used as operational aids within approved access boundaries, subject to the same service-provider principles described below where applicable. Material commercial, contractual, privacy, or project decisions remain subject to human oversight.
Please do not send passwords, private keys, API credentials, financial-account credentials, or other highly sensitive information through an initial email or public-site inquiry. Where an approved engagement requires sensitive material, an appropriate transfer and access method can be established.
Disclosure and service providers
Trinity Crown may make information available to authorized personnel who require it for the applicable business purpose.
We may also use service providers that support functions such as website hosting, business email, security, document handling, or business operations. Information should be shared with such providers only as reasonably necessary for the applicable service and subject to the relevant operating and contractual controls.
Some service providers may process or store information outside Canada, in which case that information may be subject to the laws of the jurisdiction where it is processed or stored.
We may disclose information where required or permitted by applicable law.
Trinity Crown does not sell personal information collected through its public website or initial business inquiries.
Private client systems
Client portals, engineering environments, HEO workspaces, and other private or contracted systems are separate from the public website.
Access, data handling, retention, security, client authority, and confidentiality requirements for those systems may be governed by additional agreements, policies, project requirements, and technical controls.
Information belonging to one client is not made available to another client merely because both use Trinity Crown services or systems.
Safeguards
Trinity Crown uses administrative, technical, and operational measures intended to protect information in a manner appropriate to its sensitivity and purpose.
These measures may include access restrictions, separation of environments, authentication controls, controlled engineering practices, protected credentials, logging, review processes, and other safeguards appropriate to the system or engagement.
No method of electronic transmission or storage can be guaranteed to be completely secure.
Retention
Trinity Crown retains personal information only for as long as reasonably necessary for the purpose for which it was collected, legitimate business-record requirements, contractual requirements, security purposes, or applicable legal obligations.
Information that is no longer required should be securely deleted, destroyed, anonymized, or otherwise handled according to the applicable retention process.
Access, correction, and privacy questions
You may contact Trinity Crown if you want to ask about our handling of your personal information, request access to information we hold about you, request a correction, or raise a privacy concern.
Privacy Contact
Trinity Crown Canada Inc.
171 Rink Street, Suite 231
Peterborough, Ontario K9J 2J6
Canada
privacy@trinitycrown.ai
We may need to verify identity before responding to an access or correction request.
If you are not satisfied with our response, you may also contact the Office of the Privacy Commissioner of Canada.
Changes to this Privacy Policy
Trinity Crown may update this Privacy Policy as our website, services, products, legal obligations, or information-handling practices change.
When material changes are made, the updated version and effective date will be published on this page.